You can update the attributes of existing leads by:
- Re-importing the leads OR
- Edit the lead details
Do take note that updates made to the lead will reflect in subsequent email touchpoints.
Re-importing the leads
This would work on importing via CSV, manual entry, Salesforce import or API.
We will automatically update all attributes of the lead based on the recent version -
- All new filled/empty values will overwrite the old filled/empty values
- Any attributes in the old version which are not provided in the new version remains unchanged
- Any leads which encounters errors on re-import due to the following reasons will not be updated:
- Email address is wrongly formatted
- Email field is not present
- First name field is not present
Edit the lead details
Click into your lead details page and select 'Edit Details'.
Click on 'Update' to save your changes.