Human Review Tasks are tagged based on Type (i.e. how the task originated).
| Status | Description |
| Default | Tasks generated as part of your bot's regular qualification process with leads whom the bot initiated engagement with (as part of a Saleswhale campaign) |
|
Hijacked |
Denotes conversations where a human intervened and replied to leads from the email client |
|
Spontaneous |
Tasks generated when leads proactively attempt outreach to your Saleswhale bot. |
There is an additional Tooltip that appears where there are Related conversations due to multiple conversations with the same Lead. Read more about Human Reviews from Referrals.
Comments
Article is closed for comments.