Human Review Task Types

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Human Review Tasks are tagged based on Type (i.e. how the task originated).

 

Status Description
Default* Tasks generated as part of your bot's regular qualification process with leads whom the bot initiated engagement with (as part of a Saleswhale campaign). 

 

Hijacked

 

Denotes conversations where a human intervened and replied to leads from the email client

 

Spontaneous                        

Tasks generated when leads proactively attempt outreach to your Saleswhale bot.

 

* There is an additional Tooltip that appears where the default Human Review task type is due to bot detection that there are now multiple conversations with the same Lead. Read more about Human Reviews from Referrals.

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