|Bounced||Indicates the conversation could not be started because the lead's email address is invalid.|
|Human Review||Indicates the conversation has gone out of scope of the Topic Template and human involvement is required.|
|Not Interested||Indicates the lead explicitly stated he or she is not interested in furthering the conversation.|
|Pending Bot Reply||Indicates an ongoing conversation where the lead is awaiting a response from your bot; typically applies to conversations under Human Review.|
|Pending Lead Reply||Indicates an ongoing conversation where the bot is awaiting a response from the lead.|
|Qualified||Indicates the sales and marketing goal of the Topic Template was achieved.|
|Stopped Responding||Indicates the lead replied at least once, but thereafter stopped responding.|
|Unresponsive||Indicates that the lead never replied.|
|Cancelled||Indicates that the conversation was cancelled.|
Stopped Responding and
Cancelled are terminal end states of conversations. In these states, the bot has stopped attempting engagement and a new conversation can be initiated with the lead.
Unresponsive, the bot would have sent the final touchpoint of the Main Sequence and waited a couple of days.
Stopped Responding, the bot would have reached the final touchpoint of the relevant Sequence and waited a couple of days.