Overview of Conversations


A Saleswhale conversation consists of the emails between your bot and a lead (and any contacts that are copied into the conversation by the lead).

Each conversation is based on a Topic and remains active until a terminal state is reached. Understanding conversation statuses.

Conversations help you organize your bots outreach, and shows you real time statuses of ongoing and previous interactions. You can also filter and cancel any ongoing conversations.


Quick tour of Conversations

From the conversation panel and editor, you can:

  • View all Conversations
  • See an overview of the status of all Conversations
  • Export all Conversations
  • Filter and bookmark Conversations based on Conversation attributes
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