Turning on Human Review reply notifications

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In this guide, we will look at what a Human Review reply notification is and how to enable this notification.

The Human Review reply notification is especially useful where you have chosen to intervene in conversations using the “Reply as the bot” functionality. When enabled, you will be notified of all subsequent replies when your lead responds to your “Reply as the bot” message,.

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This reply notification will come from noreply@saleswhale.com with the subject line “[Saleswhale] Human Review Reply - {{bot.name}} requires your action.” You will have the option to “Reply as the Bot.” Selecting this button will take you to the Saleswhale app.

By default, you will only be notified for the specific email marked for Human Review, and not for its subsequent replies. If you wish to enable Human Review reply notifications to be notified of subsequent replies from the lead, please submit a support ticket to support@saleswhale.com.

 

 

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