"Do not contact" list

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Your bot automatically tags leads that do not want to be contacted again. This list includes leads that explicitly say they do not want to be contacted again or that ask to be removed from your mailing list, as part of the leads' email exchanges with your bot.

You can see who these people are by exporting your leads or filtering leads based on the Lead Attribute "Do Not Contact."

You can also add leads to this list manually from the Saleswhale app.

 

Lead export

The leads will appear in a column called "Tags." You will see the tag 'Do Not Contact' in this column if a lead has asked to not receive emails from you in the future.

 

Filter

Filtering leads based on lead owner when re-engaging will help ensure that your bot does not attempt re-engagement with leads that no longer what to be contacted (e.g. leads who requested to unsubscribe).

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