With Saleswhale, you have the option to suppress lists of emails or domains with a suppression list. Suppression lists must be applied on an individual campaign level. In this guide, we will look at:

  • Pre-existing suppression lists in the library
  • Default suppression lists across all campaigns

Pre-existing suppression lists in the library

By default, the bot has several pre-built suppression lists based on filters:

  • Bounced
    Leads that have any previous conversations with the Bounced status
  • Do Not Contact
    Leads marked with the Do Not Contact status
  • Leads interacted within last 6 months                                                                     Leads whose last email interactions was within the last 6 months
  • Leads interacted within last 3 months
    Leads whose last email interaction was within the last 3 months
  • Leads not interested in last conversation
    Leads marked as `Not interested` in the most recent conversation
  • Previously qualified leads
    Leads marked as `Qualified` in any previous conversations

On top of these pre-built lists, you can also manually create additional suppression lists based on emails and/or domains.

Default suppression lists across all campaigns

By default, the "Bounced" and "Do Not Contact" suppression lists are required and applied to all campaigns.

Applying unique suppression lists to campaigns

Before launching a campaign, you can apply Suppression List(s) to your campaigns in each campaign's page. Read more here.

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