Depending on the type (email or domain) of suppression list you would like to add, you would need:
- a CSV file containing the email addresses you wish to suppress
- a CSV file containing the domains you wish to suppress
If you are uploading an email suppression list, your CSV file should have the column header "email", and the list of email addresses you wish to suppress under that column:
If you are uploading an domain suppression list, your CSV file should have the column header "domain", and the list of domains (without the "@") you wish to suppress under that column:
Once your CSV is ready, you can create your suppression list in Saleswhale. Hover over the "Leads" tab and select "Suppression Lists" from the drop-down menu.
From the Suppression List page, select "Create List" in the upper right of the page.
From the pop-up box, select either "Email" or "Domain" from the drop-down, depending on the type of suppression list you are creating.
Once you have made you selection, you can click "Choose a File to Upload" or drag-and-drop your CSV file.
Give your list a unique name that you will recognize and remember, and select "Create" to continue.
Adding Suppression List(s) to a Campaign
Your suppression list(s) are not automatically applied to your campaigns. Find out how you can add suppression list(s) to a campaign here.
When these lists are activated for a campaign, your bot will not reach out to these specific leads (for email suppression lists), or leads belonging to these specific domains (for domain suppression lists).