In this guide, we will look at how to add a signature to your AI Assistant. This signature will be appended to each outgoing email from your AI Assistant when an email is sent out from the Saleswhale platform. 

For example, here's how the signature looks like for one of our own AI.

To add a Signature, connect an email inbox to Saleswhale. See this article to see how to set it up.

In the Add a Signature section, you will then be able to add text, formatting, and images for your AI's signature. We recommend to include a job title for your AI so they sound personal.

We recommend adding an Unsubscribe option in your signature. For example "If you would like to stop receiving these emails, please reply back unsubscribe". Our AI will be able to categories unsubscribed contacts so you can avoid emailing them in the future.

When you edit your Topic's messaging and touchpoints, you will be able to see what the signature looks like alongside the outgoing emails.


  • If you already added a signature for your AI in your Gmail or Outlook settings, the signature won't be imported to Saleswhale.
  • We recommend adding a separate signature in Saleswhale AI settings.
  • The email signature added in Saleswhale AI settings will be used when you send an email using the Saleswhale platform. If you login directly to your AI's Gmail or Outlook inbox and reply email directly to your contacts from there, the signature applied will be the signature saved in Gmail or Outlook settings, not the signature saved in Saleswhale.
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