Adding a BCC email address
Shivika Arora avatar
Written by Shivika Arora
Updated over a week ago

You can add a BCC address to all your AI Assistant's outbound emails, such that:

  • All outbound emails will be sent to your CRM 

  • All qualified emails will be sent to a specified recipient (in addition to the Sales Rep)

To customize your BCC preferences, go to AI & Sales Rep Settings (the robot icon at the top right) and scroll to Add a BCC email address.

Note that you will only be able to enter one email address per option.

Ensure that your bot's email address is whitelisted by the receiving inbox in BCC. This prevents automatic replies which will disrupt these email threads.

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