Your AI Assistant email inbox may receive unsolicited emails such as promotional emails.

For example, someone might get a hold of your AI email inbox and send them an email directly. Those emails are not your leads' responses to emails created in your campaigns launched from the Saleswhale platform.

Those unsolicited emails could be:

  • Spam emails
  • Promotional emails
  • Your company internal emails

Saleswhale will automatically surface those emails in the Unsolicitated emails tab.

You can mark an unsolicited email as an important conversation. Once marked as important, you will be able to reply as your AI to the email and add the contact as a lead in Saleswhale for future follow-up.

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